Shipping & Returns

Shipping (US)

We are finalizing carrier details. Please allow an estimated 3–7 business days after processing for US delivery; timing is subject to change while shipping is TBD. Tracking is shared when available.

 

Returns

If your mask is unused and in its original packaging, contact Softumbra support within 30 days of delivery to request a return. Return eligibility and instructions are confirmed by support before sending anything back.

 

Need help?

Please use the store contact page to reach Softumbra support with your order details and question.